Customer Service Representative

6 hours ago


Pasig, National Capital Region, Philippines Neksjob Full time

Neksjob Overview

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We are seeking a talented individual to join our team as a Customer Service Representative. As a key member of our customer-facing team, you will play a vital role in ensuring the satisfaction of our customers.

About the Role

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As a Customer Service Representative, your primary responsibility will be to handle customer inquiries and resolve issues in a timely and professional manner. You will also be responsible for processing orders, providing product information, and offering solutions to customer concerns.

Key Responsibilities:

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  • Respond to customer inquiries via phone, email, or chat in a prompt and courteous manner">
  • Resolve customer complaints and issues in a fair and efficient way">
  • Process customer orders and ensure accurate fulfillment">
  • Provide product information and recommendations to customers">
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Requirements

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To succeed in this role, you must possess excellent communication and problem-solving skills. You should be able to work effectively in a fast-paced environment and adapt to changing priorities.

What We Offer

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In return for your hard work and dedication, we offer a competitive compensation package, comprehensive training, and opportunities for career growth and development.



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