Customer Service Representative Wanted

9 hours ago


Pasig, National Capital Region, Philippines Neksjob Full time
About Neksjob
Neksjob is a dynamic organization that prides itself on delivering exceptional customer experiences. As a valued member of our team, you will be instrumental in shaping the future of our company by providing top-notch service to our clients.

Competitive Salary and Benefits
We offer a competitive salary that reflects your hard work and dedication. In addition to a comprehensive compensation package, you can look forward to exciting performance bonuses and account-specific allowances.

The Role: Customer Service Representative
We are seeking an experienced Customer Service Representative who can join our Pasig site team. The ideal candidate will have at least 1 to 3 years of experience in a user-facing or back-of-house airline industry or travel agency role, with in-depth knowledge of GDS Tools such as Sabre or Amadeus. Alternatively, candidates with call center experience handling international travel accounts using GDS Tools will also be considered.

Duties and Responsibilities:
  • Respond to incoming calls from customers, addressing their queries and concerns.
  • Provide accurate information and resolve issues related to our products or services.
  • Troubleshoot problems and escalate complex issues to senior representatives when necessary.

Required Skills and Qualifications:
To succeed in this role, you must possess the following qualities:
  • Be at least 18 years old and meet the legal age of employment requirement.
  • Have excellent communication skills, both verbal and written.
  • Be able to work onsite and adapt to a fast-paced environment.
  • Hold a college-level education or equivalent qualification (minimum 4 years of high school education under the old curriculum or its equivalent).

Career Advancement Opportunities
Neksjob is committed to promoting within the company, offering opportunities for career growth and development. If you are a motivated individual looking to take your career to the next level, we encourage you to apply.

Why Choose Neksjob?
At Neksjob, we offer a supportive and inclusive work environment that fosters collaboration and innovation. Join us and discover a world of possibilities.

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