Customer Service Representative Opportunity
16 hours ago
This role offers an exciting chance to be a part of our customer service team and support various initiatives for top clients. As a key member, you will provide exceptional service by assisting customers with their enquiries.
Key Responsibilities:
- Handle inbound and outbound calls professionally and efficiently
- Resolve customer issues on the first call through effective problem-solving
- Research and retrieve information across systems to meet customer needs
- Accurately document interactions and process claims
Requirements:
- Previous experience in a call center environment
- Strong command of the English language
- Typing speed of 20+ WPM
- A high-speed internet connection
- Basic proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)
This is a wonderful opportunity to contribute to impactful projects with renowned brands. If you are a natural problem solver who excels at creating memorable customer experiences, we would love to hear from you.
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