
Technical Support Specialist
15 hours ago
We are seeking a highly skilled technical support specialist to provide expert-level support for clients with Microsoft Admin Portals, VOIP systems, and Windows-based environments.
This is a part-time role that offers flexible working hours. You will be required to work from home and have a reliable internet connection.
About the Role:- Support clients with Microsoft 365 Admin Portals (users, licenses, security policies)
- Configure, monitor, and troubleshoot VOIP phone systems and call routing
- Manage and maintain Windows systems including user accounts, remote access, and patching
- Provide Tier 1-2 support and incident resolution
- Document processes and technical procedures
- At least 3 years of experience in IT systems administration or support
- Strong hands-on experience with Microsoft Admin Portals and Windows environments
- Working knowledge of VOIP systems (setup, call flow, SIP configuration, etc.)
- Ability to work independently with minimal supervision
- Strong communication and documentation skills
- Remote work setup
- Part-time schedule
Please note that this job description may be subject to change based on company needs.
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