Business Insurance Specialist

2 weeks ago

Imus, Calabarzon, Philippines beBeeCommercial Full time ₱400,000 - ₱800,000
Job Title

A Commercial Lines Insurance Specialist will serve as a key team member in the Commercial Lines Department, educating current clients and attracting new ones. The ideal candidate will provide proposals for agency producers, quote policies with top-rated carriers, and maintain up-to-date knowledge of products and markets.

Responsibilities:
  • Serve as a key team member in the Commercial Lines Department.
  • Educate current clients and attract new ones.
  • Provide proposals for agency producers.
  • Quote policies with top-rated carriers.
  • Maintain up-to-date knowledge of products and markets.
  • Foster client retention and sales growth by cross-selling and expanding existing accounts.
  • Service existing clients in person, by email, or via telephone.
  • Prepare renewals, remarket accounts, process claims, and make policy changes.
  • Quote and issue new policies.
Requirements:Insurance Knowledge & Experience
  • 5-7 years of experience in Commercial Lines Insurance (preferred).
  • Strong understanding of Property & Casualty insurance policies, coverages, and products.
  • Familiarity with the operations of an Independent Insurance Agency.
  • Knowledge of quoting policies with major carriers.
Customer Service & Communication Skills
  • Excellent spoken and written English skills.
  • Experience handling customer inquiries, policy changes, and claims assistance.
  • Ability to professionally manage and respond to phone calls and emails.
  • Strong listening skills and ability to handle objections or concerns effectively.
  • Experience working with Western clients or teams.
Sales & Upselling Abilities
  • Ability to recognize opportunities for cross-selling or upselling policies.
  • Persuasive communication skills to offer additional products where appropriate.
Administrative & Process-Oriented Skills
  • Ability to manage Certificates of Insurance, Evidence of Property Insurance, and Homeowners Insurance documentation.
  • Experience with remarketing logs and tracking renewals.
  • Proficiency in processing claims, renewals, and policy modifications.
Technical & System Proficiency
  • Experience with agency management systems.
  • Proficiency in office software (Microsoft Office, Google Workspace).
  • Familiarity with quoting platforms like Ez Lynx for remarketing.
Time Management & Organization
  • Ability to accurately process multiple tasks under deadlines.
  • Strong attention to detail to ensure quality and compliance.
  • Ability to work independently while ensuring alignment with company SLAs.
Professionalism & Work Ethic
  • Strong problem-solving skills and ability to handle complex insurance issues.
  • Ability to maintain a professional demeanor in all interactions.
  • A proactive approach to learning and adapting to new tasks as outsourcing expands.

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