
Insurance Policy Support Specialist
2 weeks ago
This is a detail-oriented and motivated Business Support Professional role. The position provides administrative and client service support to the broking team, ensuring smooth day-to-day operations, efficient processing of insurance policies and renewals, and the delivery of high-quality client service.
Key Responsibilities:- Support Account Managers in servicing a portfolio of SME commercial clients and domestic insurance clients.
- Assist in preparing and issuing quotations, renewals, certificates of currency, endorsements, and other policy documentation.
- Liaise with insurers to obtain terms, endorsements, and policy updates.
- Accurately enter and update client and policy information in the broking management system/CRM.
- Follow up on documentation from clients and insurers, ensuring all required information is obtained.
- Assist in compiling underwriting submissions and gathering risk information.
- Monitor and follow up on unpaid premiums and renewal processing.
- Assist with lodgement and follow up of insurance claims.
- Minimum 1–2 years' experience in an insurance support or administrative role (general insurance preferred).
- Strong attention to detail with a commitment to accuracy.
- Excellent written and verbal communication skills.
- Strong organisational and time management skills.
- Ability to work effectively in a remote environment with limited supervision.
- Proficient in Microsoft Office (Outlook, Word, Excel).
The role offers a dynamic working environment with opportunities for professional growth and development.
Other Opportunities:Candidates with relevant experience will be considered for career advancement opportunities.
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