Remote Health Information Manager

7 days ago

Dasmariñas, Calabarzon, Philippines beBeeMedical Full time $30,000 - $60,000
Job Overview

The Finance and Medical Records Assistant is a remote role responsible for receiving, validating, fulfilling, and tracking medical records requests. This position ensures every disclosure is supported by a valid legal authorization and complies with applicable privacy regulations.

Responsibilities
  • Release of Information (ROI) & Records Fulfillment – Primary
  • Intake & Triage: Receive and log all incoming records requests. Acknowledge receipt using approved email templates.
  • Authorization Validation: Verify identity/authority of requestor; confirm scope, purpose, and expiration of authorization.
  • Clinical & Provider Clearance (New): Route the request and proposed record set to the treating clinician and psychiatric/psych prescribing provider for review and written approval.
  • Legal Request Handling: Review subpoenas, court orders, and payer audits.
  • Record Preparation: Retrieve designated record sets from the EHR/document repository; apply naming conventions; paginate and assemble PDFs.
  • Fulfillment & Documentation: Send records via approved secure methods. Record date/time, contents, recipient, method, and authorizing document.
  • Timeliness & Service Levels: Meet internal SLAs and applicable federal/state timeframes. Proactively communicate status and any missing elements to requestors.
Required Qualifications
  • 2+ years in medical records, health information management, or billing/finance operations in a healthcare setting.
  • Proven knowledge of HIPAA privacy/security requirements and the minimum necessary standard.
  • Strong written communication skills: concise, professional, and empathetic.
  • High accuracy with document handling, PDF redaction, and file organization.
Benefits
  • This is a 100% Remote work opportunity.
Performance Metrics
  • On-time ROI fulfillment: % requests completed within internal SLAs.
  • Authorization & Clearance accuracy: % requests released with fully valid authorizations and documented provider approvals.

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