Medical Information Expert

7 days ago


Dasmariñas, Calabarzon, Philippines beBeeMedicalInformation Full time $38,000 - $52,000

Job Description

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This role involves providing medical information to external customers, including healthcare professionals and consumers. The Medical Information Specialist will respond to inquiries via various channels, including phone, email, and website.

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The specialist will be responsible for accurately identifying, documenting, and reporting adverse events, pregnancy reports, special situation events, and product complaints. They will also ensure that tasks are completed within agreed-upon deadlines and maintain quality in all areas of the job.

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Key Responsibilities

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  • Respond to unsolicited customer requests for medical and safety information\
  • Provide labeled and unlabeled medical/safety information responses\
  • Accurately identify, document, and report adverse events and product complaints\
  • Maintain quality in all areas of the job\
  • Perform after-hours coverage on a rotated basis\
  • Adhere to company and country-specific privacy policies\
  • Comply with the Company's health and safety policies\
    • \


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