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Front Desk Operations Coordinator

2 weeks ago

Cavite City, Calabarzon, Philippines Primer Group of Companies Full time

Responsibilities:

The Hotel Operations Supervisor is accountable for overseeing the efficient operation of the hotel's front office, housekeeping, and other departments, ensuring seamless guest experiences. Key responsibilities include:

  • Handling guest interactions with care and professionalism.
  • Managing room assignments, guest preferences, and incident reports.
  • Collaborating with internal teams to address equipment and facility issues.
  • Ensuring compliance with safety protocols, regulatory requirements, and company policies.
  • Staying informed about ongoing promotions and room rates to provide guests with optimal options.

Requirements:

  • College degree in hospitality, business administration, or related field.
  • Minimum 2 years of experience in operations, preferably in a hotel or service-oriented environment.
  • Excellent communication, problem-solving, and leadership skills.
  • Able to multitask, prioritize tasks, and meet deadlines.

Our Team:

Primer Group of Companies comprises a diverse team of professionals dedicated to delivering exceptional service experiences and driving growth through innovation and excellence.