Help Desk Expert

Job Title: Help Desk Support AgentWe are seeking a highly skilled and customer-focused Help Desk Support Agent to join our team.

Job RoleWe are seeking an experienced Technical Support Specialist to join our team. The successful candidate will be responsible for delivering exceptional customer support and resolving complex technical issues.Main ResponsibilitiesProvide prompt and effective solutions to customer inquiries via live chat, phone support, email, video calls, and help desk...

Join a Mission-Driven Company & Build Systems That MatterEconomic Impact Catalyst (EIC) is the #1 solution for building and scaling economic development efforts through cutting-edge software and enterprise solutions. Our SaaS platform helps organizations drive economic growth through data-driven decisions and strategic interventions.The Role:We are seeking a...

Job SummaryWe are seeking a highly skilled Technical Help Desk Analyst to join our team. As a Technical Help Desk Analyst, you will be responsible for providing first-level phone support to a large customer base.About the RoleThis is a full-time, mid-senior level position in the Information Technology field, specifically in the IT Services and IT Consulting...

Billing Support Help Desk SpecialistWe are seeking a skilled and dedicated Billing Support Help Desk Specialist to join our team.This role involves efficiently managing help desk tickets related to billing support, serving as a liaison between internal departments and external vendors.Key responsibilities include managing help desk tickets in various queues,...

About This RoleThe primary role of theRevenue Cycle Specialist – Billing Support Help Desk (RCS-BSHD) is to provide the necessary review and analysis of billing, claims, and other general inquiries received through the Direct Bill Help Desk queue(s) and to research and share findings to achieve service level goals and business objectives across Revenue...

ROLE SUMMARYOur client is looking for an IT Help Desk Technician who serves as the first line of support for all internal technology issues, providing direct user assistance via phone, email, Teams, and ticketing system. This role is responsible for triaging, resolving, or escalating support requests in a timely, professional manner. This position is...

So, what's the role all about? The primary function of the IT Help Desk Technician is to provide frontline support by managing tickets as well as phone calls, for customer issues specific to Internet access or SDWAN problems. This individual works within a team to ensure user requests are resolved in a timely manner and to the end user's satisfaction. The...

Technical Support SpecialistWe are seeking a highly skilled technical support specialist to join our team. As a technical support specialist, you will provide exceptional technical support via calls, chats, and emails, resolve support inquiries of various difficulties, and maintain working knowledge of our client's products and services.Key...

Job DescriptionJob Title: Help Desk Support AgentJob Type: Full‑Time ContractorWorkplace: RemoteSchedule: Pacific time zone, 9 AM - 6 PM PST, Monday- FridayCompensation: USD $1,200 - $1,500 (DOE)About HireHawkAt Hirehawk, we connect top global talent with high-performing U.S. companies. Our focus is on finding exceptional professionals who bring both...