
Helping Hands: Deliver Exceptional Customer Experiences from Home
7 days ago
Are you a people person with excellent communication skills? Do you enjoy helping others and resolving issues in a professional and friendly manner?
We're looking for a skilled customer support representative to join our team. As a remote customer support representative, you will be responsible for responding to customer inquiries via chat, email, or phone in a timely and effective manner.
Job Responsibilities:- Respond to customer inquiries in a professional and friendly manner
- Handle product information, order tracking, returns, and account concerns
- Use Gorgias and Shopify to manage tickets and provide fast, accurate support
- Excellent written and spoken English communication skills
- At least 1 year of hands-on experience with both Shopify and Gorgias
- Comfortable working independently and handling multiple conversations at once
- Competitive pay with annual performance-based increases
- Paid time off so you can rest and recharge
- Health and dental insurance or a health stipend to make you feel your best
We offer a fully remote setup, allowing you to work from anywhere you're comfortable. You'll have the opportunity to grow with us as we scale and develop your skills in customer support.
How to Apply:If you're experienced with Shopify and Gorgias, and excited about delivering outstanding customer experiences from home, we'd love to hear from you. Please submit your application and let's discuss how you can contribute to our team.
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