Senior Payroll and Sales Operations Professional

18 hours ago


Cagayan de Oro, Northern Mindanao, Philippines beBeePayroll Full time ₱40,000 - ₱45,000
Job Overview

Tutor Me Education seeks an exceptional Payroll and Sales Operations Specialist to join our team. As a key member of our staff, you will play a pivotal role in ensuring seamless day-to-day operations.

About the Role

This position reports directly to the Director of Payroll & Billing and is responsible for data entry activities related to payroll and billing, as well as serving as a backup for Human Resources.

The ideal candidate will collaborate with market teams to guarantee timely and accurate payroll and billing, including following up on outstanding invoices. They must exhibit exceptional customer service skills to build strong relationships with clients and market teams.

Key Responsibilities
  • Payroll and Billing
    • Process client requests and set up orders.
    • Process and transact regular payroll processing for non-specialized clients.
    • Enter transactions into 3rd party billing systems.
    • Prepare supporting attachments for billing.
    • Perform daily, weekly, monthly, and periodic Avionte order and assignment housekeeping.
    • Monitor and address level 1 work orders.
    • Research client, customer, and associate escalations.
    • Confirm and address direct deposit setups.
  • Sales Operations
    • Provide sales administration support.
  • General Support
    • Assist and participate in data efforts for special projects.
    • Respond to emails.
  • Human Resources
    • Perform daily, weekly, monthly, and periodic Tutor Me Education employee housekeeping.
    • Research client, customer, and associate escalations.
    • Verify and activate employee records.
    • Monitor and address level 1 work orders.
    • Conduct internal audits and gaps analysis.
  • Technology
    • Monitor and address level 1 work orders.
    • Order, monitor, and schedule timekeeping clock setups.
    • Monitor secondary systems and escalate abnormalities.
    • Monitor shared mailboxes and route applicable items to the proper owner.
    • Complete technical reviews to ensure systems match intentions.
    • Perform daily, weekly, monthly, and periodic system housekeeping.


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