
IT Knowledge Manager
1 day ago
The ideal candidate will possess exceptional technical acumen, a keen eye for linguistic precision, and the ability to translate complex technical concepts into clear, actionable knowledge for diverse audiences.
- Responsibilities:
- Define, implement, and continuously improve the IT knowledge management strategy and processes, aligning with ITIL v4 and KCS v6 principles.
- Act as the process owner for knowledge management, ensuring adherence to governance and standards for quality, consistency, and accessibility of knowledge articles.
- Develop and manage the knowledge management framework, including policies, procedures, and guidelines for content creation, review, and lifecycle management.
- Stay abreast of new technologies and industry best practices in knowledge management, including AI and document automation, to drive continuous innovation.
- Requirements:
- Minimum of 3+ years of progressive experience in IT Service Management, with a significant portion dedicated to Knowledge Management leadership roles.
- At least 3+ years of hands-on experience as a Systems Administrator, IT Support Specialist, or similar frontline IT operational role, demonstrating a deep understanding of IT infrastructure, troubleshooting, and daily operational challenges; ServiceNow experience preferred.
- Proven experience in implementing and administering Knowledge-Centered Service (KCS) methodology within an ITSM framework.
- Benefits:
Great Place to Work certified for 4 consecutive years. Global exposure. Remote work opportunity.
Strategic leadership & process ownership is key in this role. The ideal candidate must have excellent organizational and leadership skills, be self-motivated, detail-oriented, and able to communicate effectively with team members of all levels.
-
Strategic IT Knowledge Management Lead
1 day ago
Province of Palawan, Mimaropa, Philippines beBeeKnowledge Full time ₱170,000 - ₱220,000Job TitleKnowledge Manager - IT Service Management SpecialistWe are seeking an experienced IT Service Management Specialist to lead and manage our knowledge management function, ensuring that our knowledge base is up-to-date, accessible, and effectively utilized.The ideal candidate will have a deep understanding of IT service management principles and...
-
Chief Knowledge Architect
22 hours ago
Province of Palawan, Mimaropa, Philippines beBeeTechnical Full time $96,000 - $124,000Job Description:The Knowledge Manager plays a vital role in shaping the organization's knowledge management ecosystem. Leveraging ITIL v4 and KCS v6 methodologies, this position requires deep technical expertise, exceptional communication skills, and the ability to drive cultural change.Key Responsibilities:Strategic Leadership & Process Ownership:Define and...
-
Knowledge Base Writer
2 days ago
Province of Palawan, Mimaropa, Philippines Lawnstarter Inc. Full timeLawnStarter is an online platform that connects homeowners with lawn care professionals. We help homeowners find lawn care services easily, and we help small lawn care businesses find more customers. We have received over $20 million in investment money and are growing quickly. We want to change how the $115 billion lawn care industry works.KNOWLEDGE BASE...
-
Knowledge Base Governance Specialist
1 day ago
Province of Palawan, Mimaropa, Philippines beBeeWriter Full time ₱6,700,000 - ₱8,700,000Knowledge Management SpecialistA seasoned technical writer is sought after to govern a knowledge base, promoting correct usage and best practices.Key Responsibilities:Develop GuidelinesMaintain RelevanceRequirements:Technical Writing ExpertiseStrong Analytical SkillsWhat We Offer:Collaborative EnvironmentOpportunities for GrowthAbout the Role:This position...
-
general manager
3 days ago
Province of Palawan, Mimaropa, Philippines Millennium Erectors Corporation Full timeQualificationsDegree in business management or a masters in business administration.Good knowledge of different business functions.Proven success in managerial roleStrong decision-making abilityExcellent communication, collaboration and delegation skillsProven ability to develop and achieve financial plansAbility to motivate and lead employees and hold them...
-
Tax Executive Manager
24 hours ago
Province of Palawan, Mimaropa, Philippines beBeeAccountant Full time $800,000 - $1,000,000About this role">As a key member of our team, you will oversee the preparation of tax returns and work closely with partners to ensure seamless execution.">The ideal candidate is a strategic thinker who can lead a team while ensuring accountability and knowledge up-skilling.">Manage staff and review tax returns prepared by the team.Prepare and review complex...
-
Operations Manager
23 hours ago
Province of Palawan, Mimaropa, Philippines beBeeEcommerce Full time ₱4,000,000 - ₱6,200,000Key E-commerce RoleWe are seeking an experienced professional to lead strategic operations, manage e-commerce platforms, and deliver exceptional customer experiences.Main ResponsibilitiesStrategic Operations Management: Streamline operations across customer service, fulfillment, marketing, and product management.E-commerce Expertise: Leverage knowledge of...
-
Virtual Site Manager
1 day ago
Province of Palawan, Mimaropa, Philippines beBeeRemote Coordinator Full time $35,000 - $45,000Job DescriptionAbout the Role:Organize and provide vendors to clients, third parties, and services.Liaise, coordinate, and communicate with client teams and other site stakeholders.Develop a detailed knowledge of assigned sites' operating characteristics, profile, and record in management systems.Respond to service requests and assistance related to assigned...
-
IT Infrastructure Manager
1 day ago
Province of Palawan, Mimaropa, Philippines beBeeAdministrative Full time ₱500,000 - ₱800,000Job Description:">We are seeking an experienced IT Operations Specialist to provide technical assistance and support to end users within our organization.">The primary focus of this role will be managing basic to intermediate tasks in the Microsoft 365 Admin Center and Azure AD, while also providing general hardware and software support to ensure smooth...
-
Compensation Manager
23 hours ago
Province of Palawan, Mimaropa, Philippines beBeeCompensation Full time ₱1,000,000 - ₱1,200,000Job ProfileWe are seeking a highly skilled Compensation Manager to oversee payroll operations across multiple regions, aligning processes with business strategies and leveraging software solutions to enhance efficiency and compliance.Key Responsibilities:Ensure accurate, timely multi-country payroll, maintaining adherence to global payroll/tax laws and...