Virtual Support Specialist

5 days ago

Manila, National Capital Region, Philippines beBeeProfessionalism Full time

Job Title: Virtual Support Specialist

We are seeking a highly organized and proactive individual to fill the role of Virtual Support Specialist. As a key member of our team, you will be responsible for providing exceptional administrative support, scheduling jobs, managing communications, and maintaining impeccable organization.

This is a remote position with flexible working hours, allowing you to work from the comfort of your own home. We offer a steady freelance job arrangement, where you can work independently and manage your own schedule.

The ideal candidate will have a minimum of 3 years of experience as an Executive Assistant or similar role, with excellent organizational skills and attention to detail. You should also possess strong written and verbal communication abilities, and be comfortable using computers and software applications.

Your responsibilities will include:

  • Scheduling dispatches for technicians with precision and timeliness
  • Providing exceptional customer service and support via phone and email
  • Submitting authorizations promptly via phone and online platforms
  • Updating and maintaining CRM and dispatch software accurately
  • Scheduling appointments and providing 24-hour call reminders for client appointments

You will also be responsible for creating and updating Standard Operating Procedures (SOPs) when required, and performing miscellaneous administrative tasks as needed.

Our company offers the following benefits:

  • HMO Coverage on Eligible Locations
  • Permanent work from home arrangement
  • Immediate hiring
  • Steady freelance job

Please note that this is a permanent work-from-home position and an 'Independent Contractor' arrangement. Candidates must have their own computer and internet connection, and will handle their own benefits and taxes. The professional fees are on hourly rates and depend on performance in the application process.

The keyword for this position is Professionalism.

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