
Medical Operations Director
1 week ago
This role is accountable for supervising and guiding a team of remote workers, ensuring alignment between the worker's performance and client expectations.
Key Responsibilities- Oversee daily planning, operations, and problem-solving for client-remote worker pairs to meet required targets set by clients.
- Collaborate with clients to develop task lists for productivity and profitability of their businesses and client-remote worker pairs.
- Work closely with clients to enhance their business growth using our services.
- Maintain strong relationships between medical clients and remote workers.
- Address client concerns, anticipate growth opportunities, identify patterns, handle situations, escalate high-level issues, negotiate, etc.
- Bachelor's degree in a healthcare-related field preferred.
- At least 3 years of experience in healthcare/medical management/remote management (familiar with operational processes).
- Highly proficient in English (written and oral).
- Ability to perform under pressure, work effectively in a team environment.
- Self-starter, highly motivated, focused, organized, and growth-oriented.
- Capacity to think critically, understand requirements, and create solutions if needed.
- Efficient in Microsoft Office applications and Google Suite.
- Open to working night shifts.
- Primary:
Intel Core i5-5000 (5th Gen or higher) or AMD Ryzen 5 or higher processor
8.00 GB RAM
Windows 10/11 64-bit or macOS Ventura operating system
Any USB-type headset with noise-cancelling feature
Camera capable of clear video output - Backup Option 1: Intel Core i5-5000 (5th Gen or higher) or AMD Ryzen 5 or higher processor
8.00 GB RAM
Windows 10/11 64-bit or macOS Ventura operating system
USB-type headset with noise-cancelling feature (optional) - Backup Option 2: Power Supply - UPS device that can power workstation for at least 3 hours
240Wh or higher capacity
Accepts all plugs required to maintain primary device and work environment
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