Technical Integration Consultant

2 days ago

Bacoor, Calabarzon, Philippines beBeeSystem Full time $90,000 - $120,000
Job Description

A system integration expert plays a pivotal role in ensuring seamless onboarding for new clients, with a primary focus on technical integrations.

Key Responsibilities:
  • Integration Execution: Configure, test, and deploy CRM integrations, APIs, and connected systems during onboarding, ensuring accuracy and stability.
  • Technical Problem-Solving: Proactively identify, diagnose, and resolve API errors, data sync issues, and configuration challenges, collaborating closely with product and engineering teams.
  • Internal Collaboration: Partner with implementation managers, CSMs, and sales engineers to align technical work with client requirements, while focusing primarily on backend execution.
  • Process Optimization: Document and refine integration processes to improve efficiency, reduce implementation time by 10%+, and minimize recurring issues.
  • Testing & Quality Assurance: Perform thorough end-to-end testing of integrations before launch to ensure they meet performance and functional requirements.
  • Data Management: Manage and validate data flows between systems to ensure integrity and proper synchronization.
  • Technical Documentation: Maintain clear, detailed records of integration steps, configurations, and troubleshooting actions for internal reference and scalability.

This system integration expert will own the technical side of new client implementations. They will manage multiple projects in parallel, troubleshoot integration issues, and ensure all systems (CRM, APIs, and connected platforms) are configured and functioning correctly.

Requirements

To succeed in this role, you will need:

  • 3-5 years of experience in technical implementation, integrations, or technical account management (preferably in SaaS or software solutions).
  • Experience with CRM platforms and API integrations (REST, webhooks, etc.).
  • Strong analytical and problem-solving skills with complex systems.
  • Excellent project management skills; able to manage multiple technical projects simultaneously.
  • Strong written and verbal communication skills, including ability to explain technical concepts to non-technical audiences.
  • Highly organized with a proven ability to follow through on commitments.
  • Experience in a remote work environment with self-reported KPIs.

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