Senior Linux Engineer

Job Description:

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT.

Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.

The company is founder-led, profitable, and growing. We are hiring a Software Engineer - L3 Support to work in a dynamic and exciting engineering role in Linux-based infrastructure and applications, covering all layers of the stack, including bare metal, virtualization (KVM), containerization (Docker/LXC/LXD), storage (Ceph and Linux filesystems), networking (OVS, OVN and Core networking), OpenStack, Kubernetes and the open source applications running on top of them.

This role will challenge you to show the breadth of your engineering skills, which will be needed to work on almost any aspect of Ubuntu and the open source applications large enterprise customers run. It is an opportunity for a technologist with a passion for Linux and open source to build a career with Canonical and drive success for our customers, community and the company.

If you have an affinity for open source software, great communication skills, and a passion for troubleshooting and fixing issues in technology used by millions across the world, then you will enjoy working with some of the best people in the industry at Canonical.

This role deals with critical issues in the open source stack that require upstream bug fixes. Our engineers are able to work productively at any level of the stack including the kernel and in a wide range of languages, to understand and address the software issues at hand.

Our group is critical to the success of our customers, partners and Ubuntu itself. You will help with troubleshooting and driving issues to resolution with workarounds, guidance, and bug fixes to be released upstream and in Ubuntu.

Key Responsibilities:

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• Resolve complex customer problems related to Ubuntu, Kernel, Ceph, OpenStack, or Kubernetes and other open source software">
• Maintain a close working relationship with Canonical's Field, Support and product engineering teams">
• Participate in upstream communities">
• Develop bug fixes, backport patches, and work with upstream for inclusion">
• Review code produced by other engineers">
• Demonstrate good judgment in technical methods and techniques">
• Prioritize work and manage your time effectively against those priorities">
• Participate in team discussions to improve processes, tools, and documentation">
• Maintain clear, technical and concise communications">
• Work from home and travel internationally up to 10% of work time for team meetings, events and conferences">

What We Are Looking For:

We are seeking individuals who possess exceptional academic track records, backgrounds in Computer Science, STEM or similar fields, experience with Linux and open source software, and experience with at least one of Python, Go, C or C++ on Linux.

Candidates should also demonstrate a drive to learn unfamiliar technology and deep-dive difficult issues. Willingness to travel up to 4 times a year for internal events is also required.

Nice-to-Have Skills:

While not essential, candidates with a passion for technology, curiosity, flexibility, articulation, and accountability will be highly valued. Additionally, individuals who value soft skills and are passionate, enterprising, thoughtful, and self-motivated will be considered ideal candidates.

Candidates with interests in or willingness to learn about any of the following areas will also be considered: Ubuntu Linux - kernel or userspace, Kubernetes, OpenStack, Ceph, QEMU/KVM, LXC/LXD, Postgresql, Mongo, Debian packaging, distributed systems.

What We Offer:

At Canonical, we offer a distributed work environment with twice-yearly team sprints in person, personal learning and development budget of USD 2,000 per year, annual compensation review, recognition rewards, annual holiday leave, maternity and paternity leave, Employee Assistance Programme & Wellness Platform, opportunity to travel to new locations to meet colleagues, Priority Pass and travel upgrades for long-haul company events.

About Us:

Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company.

We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.

Equal Opportunities Employer:

Canonical is proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.