Wealth and Insurance Management Representative
2 weeks ago
Job Description:
We are seeking a highly skilled and experienced Customer Service Representative to join our team in the National Capital Region. The successful candidate will be responsible for delivering exceptional customer service by addressing customer queries and concerns related to Wealth/Insurance Management.
About the Role:
The ideal candidate will possess excellent communication and interpersonal skills, with the ability to establish rapport and promote effective relationships with customers. You will be expected to effectively facilitate customer interactions following the Company's service strategy and policies, while also anticipating customers' future needs and providing options for holistic service.
Key Responsibilities:
- Answers customer calls and addresses issues/concerns regarding Wealth/Insurance Management
- Assesses customers' needs/requests by effective information gathering, research, and problem-solving based on standard processes
- Provides accurate and complete needed/requested information following a set of call flows and processes
- Communicates appropriate options to provide timely and long-term resolution
- Clearly and accurately documents/logs all customer interactions following quality standards
- Coordinates with higher levels of support for out-of-scope type concerns
- Mentors new joiners, subject-matter experts/floor support, and participates in special tasks as assigned
Requirements:
To be successful in this role, you will require:
- At least 1.5 years to 3 years of Call Center experience as a Customer Service Representative
- >1.5 years to 3 years of experience in servicing Wealth/Insurance Management engagements/accounts
- Excellent communication and interpersonal skills
- Able to carry on spontaneous and personable conversations in English
- Ability to deescalate irate or difficult customers
- Typing/keyboarding proficiency
- Basic computer and internet literacy
Working with Us:
Santaisabel is a dynamic and rapidly growing company that offers a range of career opportunities for talented individuals. Our team is passionate about delivering exceptional customer experiences, and we are committed to creating a positive and supportive work environment.
-
Wealth Management Specialist
5 days ago
Taguig, National Capital Region, Philippines DMP INSURANCE (FWD PHILIPPINES) Full timeAbout the RoleWe are looking for a highly skilled and experienced Financial Wealth Planner to join our team at FDM Insurance (FWD Philippines). The successful candidate will have a strong background in financial planning, wealth management, or sales, with excellent communication and interpersonal skills.Key Responsibilities:Provide expert advice on various...
-
Insurance Sales Professional
5 days ago
Taguig, National Capital Region, Philippines DMP INSURANCE (FWD PHILIPPINES) Full timeOverviewDMP Insurance (FWD Philippines) is a leading provider of financial services, offering a wide range of products and solutions to help individuals and families achieve their financial goals. We are currently seeking a highly skilled and experienced Financial Wealth Planner to join our team.Key Responsibilities:Provide expert advice on various financial...
-
Wealth Management Operations Manager
1 week ago
Taguig, National Capital Region, Philippines Manpower Core Group Inc. Full timeWealth Management Operations ManagerAt Manpower Core Group Inc., we are seeking a highly skilled Wealth Management Operations Manager to join our team. This is an exciting opportunity to lead and manage the operations of our wealth management services, ensuring seamless delivery and exceptional customer experience.About the RoleAs a Wealth Management...
-
Wealth Management Strategist
5 days ago
Taguig, National Capital Region, Philippines Visage Executive Search Full timeJob DescriptionWe are seeking an experienced Wealth Management Strategist to join our team at Visage Executive Search. This is a unique opportunity for a skilled professional to lead the development and implementation of innovative wealth management solutions.Develop, produce, and maintain relevant documentation and reports for the Wealth management and...
-
Business Development Manager
5 days ago
Taguig, National Capital Region, Philippines DMP INSURANCE (FWD PHILIPPINES) Full timeAbout the JobThis is an exciting opportunity to join a dynamic team at FDM Insurance (FWD Philippines) as a Financial Wealth Planner. The successful candidate will have a strong background in financial planning, wealth management, or sales, with excellent communication and interpersonal skills.Key Responsibilities:Develop and implement customized financial...
-
Wealth Management
3 weeks ago
Taguig, National Capital Region, Philippines Visage Executive Search Full timePosition Description:Wealth and Financial Services (WFS) Manager ensures that each touchpoint across the customer journey is engaging, efficient and transformational as summarized below:• Personalized client journey: Data-driven insights to design and deliver efficient wealth and financial services management by leveraging CGI and non-CGI IAP.•...
-
Wealth Management
6 days ago
Taguig, National Capital Region, Philippines Visage Executive Search Full timePosition Description:Wealth and Financial Services (WFS) Manager ensures that each touchpoint across the customer journey is engaging, efficient and transformational as summarized below:• Personalized client journey: Data-driven insights to design and deliver efficient wealth and financial services management by leveraging CGI and non-CGI IAP.•...
-
Wealth Management Advisor
3 weeks ago
Taguig, National Capital Region, Philippines FWD D11 District Full timeOn-site - Taguig 1-3 Yrs Exp Bachelor Full-timeJob DescriptionDescriptionCompany DescriptionWelcome to D11, a collective of exceptional Financial Wealth Planners and Managers. Our mission is simple yet powerful: to multiply our impact and extend our reach, helping individuals build worry-free and hope-filled lives. We are dedicated to financial empowerment...
-
Financial Planner
5 days ago
Taguig, National Capital Region, Philippines DMP INSURANCE (FWD PHILIPPINES) Full timeJob DescriptionFDM Insurance (FWD Philippines) is seeking motivated individuals to join our team as Financial Wealth Planners. As a Financial Wealth Planner, you will be responsible for helping individuals and families achieve their financial goals through comprehensive wealth management strategies.Key Responsibilities:Conduct thorough financial assessments...
-
Manager Expert Wealth Management
1 week ago
Taguig, National Capital Region, Philippines Manpower Core Group Inc. Full timeKey skillsWealth ManagementFund Servicing ManagerProject Management CompetencyDigital Transformation DirectorDigital SolutionsFinancial ManagementExcellent CommunicationStakeholder ManagementBankingCapital MarketsFund ManagementJOB TITLE: Manager, Expert – Wealth ManagementCategory: Business Consulting, Strategy and Digital TransformationWORK SETUP: Onsite...
-
Wealth Management Strategist
7 days ago
Taguig, National Capital Region, Philippines GCash Full timeJob Overview: We are seeking a highly skilled Wealth Management Strategist to join our team at GCash. As a Wealth Management Strategist, you will be responsible for monitoring and analyzing internal and external processes of the product/s handled. You will also lead customers through change management, drive process changes and documentation based on...
-
Wealth Management Associate
1 week ago
Taguig, National Capital Region, Philippines China Banking Corporation (CBC) Full timeResponsible for assisting the Wealth Management Group (WMG) in marketing WMG products and services to existing and potential customers, building customer relationships, and performing portfolio management and account administration.Job Qualifications:Candidate must be a graduate of any business-related course.Proficiency in the use of office systems.Computer...
-
Digital Wealth Solutions Specialist
1 week ago
Taguig, National Capital Region, Philippines Manpower Core Group Inc. Full timeDigital Wealth Solutions SpecialistAt Manpower Core Group Inc., we are seeking a highly skilled Digital Wealth Solutions Specialist to join our team. This is an exciting opportunity to design and implement digital solutions that deliver exceptional customer experience in wealth management.About the RoleAs a Digital Wealth Solutions Specialist, you will be...
-
Insurance Reporting Specialist
7 days ago
Taguig, National Capital Region, Philippines FWD Insurance Full timeJob DescriptionWe are seeking a highly skilled Financial Accounting and Reporting Associate Manager to join our team at FWD Insurance. As a key member of our Financial Accounting and Reporting team, you will be responsible for implementing IFRS 17 Insurance Contracts, preparing policy data for quarterly IFRS17 Tool pack runs, and ensuring reconciliations...
-
Wealth Management Professional
2 weeks ago
Taguig, National Capital Region, Philippines East West Banking Corporation Full timeJob Description:We are seeking an experienced and skilled professional to join our team as a Trust Business Development & Account Management Officer. In this role, you will be responsible for driving business growth through effective marketing implementation and sales efforts.Main Responsibilities:Develop and implement marketing strategies to promote the...
-
Wealth Platform Technical Business Analyst y7
4 weeks ago
Taguig, National Capital Region, Philippines Neksjob Philippines Full timeThe Wealth Platform Technical Business Analyst is responsible for bridging the gap between business stakeholders and technology teams to ensure the successful design, development, and implementation of wealth management platforms and solutions. This role requires a combination of technical expertise, business analysis skills, and in-depth knowledge of wealth...
-
Corporate Health Insurance Manager
1 week ago
Taguig, National Capital Region, Philippines Lacson & Lacson Insurance Brokers, Inc. Full timeLacson & Lacson Insurance Brokers, Inc. is committed to excellence in providing top-notch insurance solutions to our clients. We are seeking a highly skilled Corporate Health Insurance Manager to join our team.About the Job:You will be responsible for overseeing the day-to-day operations of our group health insurance portfolio, ensuring seamless account...
-
Business Development Manager
1 week ago
Taguig, National Capital Region, Philippines Eastwest Ageas Insurance Full timeElevate your career by joining Eastwest Ageas Insurance as a Distribution Strategy Lead.This exciting role offers the opportunity to drive business growth and lead strategic campaigns. If you have a passion for insurance distribution development and exceptional leadership skills, this is an ideal position for you.As a key member of our team, you will be...
-
Insurance Operations Specialist
2 days ago
Taguig, National Capital Region, Philippines FWD Group Management Holdings Limited Full timeFWD Group Management Holdings Limited is a leading pan-Asian life and health insurance business, serving over 12 million customers across 10 markets.The company was established in 2013 with a vision to change the way people feel about insurance. FWD's customer-centric approach focuses on delivering innovative products, easy-to-understand solutions, and a...
-
Senior Call Center Advisor
2 weeks ago
Taguig, National Capital Region, Philippines Santaisabel Full timeCustomer Service Representative Job Description:We are seeking a highly skilled and experienced Customer Service Representative to join our team in the National Capital Region. The successful candidate will be responsible for delivering exceptional customer service by addressing customer queries and concerns related to Wealth/Insurance Management.About the...