ATM Operations Specialist

4 days ago


Pasig, National Capital Region, Philippines Traxion Tech Inc. Full time
Job Overview

We are seeking a highly skilled ATM Operations Specialist to join our team at Traxion Tech Inc. This role is responsible for ensuring the efficient operation of ATMs, maintaining accurate records, and providing exceptional support to internal teams and customers.

Key Responsibilities
  • Monitor ATM performance and identify trends or recurring issues
  • Coordinate cash replenishment operations with cash management and security teams
  • Perform daily, weekly, and monthly reconciliation of ATM transactions
  • Provide training and guidance to CTM Operators on operational procedures and troubleshooting techniques
  • Respond to customer inquiries and resolve issues promptly and professionally
Requirements

To be successful in this role, you will need:

  • 4 years graduate of any related course or technical certification/degree preferred
  • Knowledge of ATM operations and support, experience similar role with a focus on onsite field and support activities, cash reconciliation, and maintenance
  • Strong understanding of ATM hardware, software, and networking concepts, with proficiency in diagnosing and troubleshooting technical issues
  • Excellent communication and customer service skills, with ability to interact effectively with stakeholders at various levels
  • Ability to work independently and manage multiple tasks simultaneously while adhering to tight schedules and deadlines
What We Offer

As an ATM Operations Specialist at Traxion Tech Inc., you can expect a competitive salary of $80,000 - $110,000 per annum, depending on location and experience.



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