Fire Alarm System Specialist

2 weeks ago

Imus, Calabarzon, Philippines beBeeFireAlarmSystem Full time ₱15,000 - ₱20,000
Job Title: Fire Alarm System Specialist

We are seeking an experienced Fire Alarm System Specialist to oversee daily operations, ensure seamless communication with customers, schedule service calls, and coordinate technicians.

This role requires strong technical expertise in fire alarm systems, enabling accurate issue diagnosis and effective resolution planning.

  • Answer and manage incoming service calls
  • Respond to off-hours answering service inquiries
  • Schedule service appointments and dispatch technicians
  • Communicate with customers via email and phone, addressing concerns and service needs
  • Provide timely notifications and updates to customers
  • Assess fire alarm system issues remotely and determine appropriate action
  • Decide whether to dispatch a technician or offer troubleshooting guidance
Required Skills and Qualifications:
  • Experience: Minimum 1 year of hands-on experience with fire alarm systems
  • Technical Knowledge: Ability to diagnose fire alarm issues over the phone and recommend the best course of action
  • Communication Skills: Strong verbal and written skills for effective customer interactions
  • Organizational Skills: Ability to manage schedules, prioritize tasks, and coordinate with technicians efficiently
  • Problem-Solving: Quick decision-making skills to determine service requirements
Benefits:

This is a full-time position that offers a unique opportunity to work with a team of experienced professionals in the field of fire alarm systems.

Others:

Please submit your resume and cover letter to apply for this exciting opportunity.

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