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Risk Account Specialist
1 month ago
Are you ready to take your career to the next level? We're seeking a highly skilled Risk Account Specialist to join our team at Solid Lyndelle Manpower Services Inc.
About the RoleAs a Risk Account Specialist, you will play a critical role in supporting our e-Payment account, ensuring the highest quality of support to our users. You will be responsible for communicating with users via multiple channels, including phone, chat, and email, and providing individualized attention to resolve their issues.
Key Responsibilities- Support e-Payment users with payment-related queries and issues
- Communicate effectively with users via multiple channels
- Research and resolve user issues in a timely and professional manner
- Collaborate with the team to provide seamless support
- Bachelor's degree in a relevant field
- At least 2 years of BPO experience supporting phone and chat/email
- Experience with payments, risk, compliance, or the financial industry is an advantage
- Able and willing to work on a rotational shift pattern, including weekends
At Solid Lyndelle Manpower Services Inc., we offer a competitive remuneration package, comprehensive medical and insurance coverage, and a positive work culture that values employee growth and development.
Join our team and take the first step towards a rewarding career in risk management and financial services.
