Account Risk Management Professional
6 days ago
About Solid Lyndelle Manpower Services Inc.
We are an award-winning and fast-growing BPO company working with the world's most loved brands.
At our workspaces, you can expect competitive remuneration, great perks, and performance incentives. We also offer comprehensive medical, insurance, or social security coverage, as well as engaging activities and recognition programs to help you grow professionally.
As a global company, we have received hundreds of industry awards for our achievements. Our mission is to provide a rewarding career where you can unleash your full potential at work.
Your Mission
You will be working with our e-Payment account team to deliver exceptional customer experiences. You will handle various channels like phone, chat, and email to resolve user issues related to payments, risk, compliance, or the financial industry.
Your primary responsibility will be to research complex user queries, work closely with the team, and ensure that users receive timely support. This role requires strong communication skills, a willingness to learn, and the ability to multitask efficiently.
What We Look For
We are looking for candidates with:
- Bachelor's degree graduate
- At least 2 years of BPO work experience supporting phone and chat/email
- Experience with payments, risk, compliance, or the financial industry is an advantage
- Able and willing to work on a rotational shift pattern, including weekends
- Strong learning attitude and ability to adapt quickly to new situations
How To Apply
Please submit your application through PasaJob and visit our Onsite Recruitment Hub in Ortigas Pasig City from Monday to Friday, 10am-6pm. As a member of our team, you can enjoy flexible working arrangements, a positive culture, and opportunities for professional growth.
The estimated salary for this position is around $15-$20 per hour, based on market standards and location. If you are a motivated individual with a passion for delivering excellent customer experiences, please apply today
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