Administrative Support Specialist

1 week ago

Hagonoy, Central Luzon, Philippines beBeeAdministrative Full time $40,000 - $70,000
About the Role

We are seeking a highly organized and detail-oriented professional to join our team as an Administrative Assistant. In this critical role, you will play a vital part in ensuring the smooth operation of our clinic.

Your primary responsibility will be to provide administrative support to our member experience and clinical teams. This includes managing patient communications, scheduling virtual appointments, and maintaining accurate records.

As an Administrative Assistant, you will be the first point of contact for patients, responding to their inquiries and resolving any issues that may arise. You will also work closely with our providers, technical support, and other team members to ensure seamless patient care.

In addition to your administrative duties, you will have the opportunity to develop your skills in areas such as customer service, data entry, and medical records management.

Key Responsibilities
  • Schedule and confirm virtual appointments
  • Manage patient records and maintain confidentiality
  • Provide excellent customer service via phone, email, and chat
  • Assist with daily administrative tasks, including call and email management and data entry
  • Coordinate with providers and other team members to ensure seamless patient care
Requirements
  • High school diploma or equivalent required; Associate's or Bachelor's degree preferred
  • Minimum of 2 years of administrative experience, preferably in a healthcare setting
  • Proficiency in Google Office Suite, telehealth platforms, and electronic health record (EHR) systems
  • Excellent verbal and written communication skills
  • Strong organizational and multitasking abilities, with keen attention to detail
  • Demonstrated customer service experience with a patient-centered approach
  • Understanding of HIPAA and patient privacy regulations
  • Ability to work independently in a remote setting and adapt to changing priorities

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