Senior Manager of Life Insurance Operations

3 days ago


Taguig, National Capital Region, Philippines Eastwest Ageas Insurance Full time

Life Insurance Operations Head:

We are looking for a talented professional to fill the role of Life Insurance Operations Head at Eastwest Ageas Insurance. In this position, you will be responsible for leading the development and implementation of our life insurance operations strategy, driving business growth, and improving operational efficiency.

About the Role:

This is an exciting opportunity for an experienced professional to join our team and make a significant impact on our company's success. As the Life Insurance Operations Head, you will work closely with cross-functional teams to ensure seamless execution of our company's strategy and underwriting policy.

Main Responsibilities:

  • Lead the execution of professional, efficient, and effective individual and group life insurance operations in alignment with our company's strategy and underwriting policy.
  • Develops, implements, and reviews a comprehensive performance management framework to manage and report operations activities.
  • Responsible for all end-to-end operations activities (New Business, Underwriting, Policy Management, Claims, Customer Services, Collections and Disbursements, and supporting functions like QA and Reconciliation).
  • Create effective and efficient pipeline management, with a strong focus on turn-around-time, cost-per-policy, and other KPIs as contracted through SLAs (internally, as well with external service providers).

Requirements:

  • Strong leader with experience in managing a team in financial services or insurance industry with people leadership capability.
  • Experience in Bancassurance environment is required.
  • Excellent knowledge in life insurance operations processes (individual life, group life, and health) and industry trends.
  • Graduate of Bachelor's degree either in Actuarial Science, Business Administration, or Engineering, or equivalent.
  • At least 20 years of relevant working experience in life underwriting and operations.


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