Backend Specialist

15 hours ago

Manila, National Capital Region, Philippines beBeeSpecialist Full time $12,000 - $18,000
Backend Specialist

We are seeking an experienced Backend Specialist to own backend troubleshooting across Seller Central, submitting and managing cases, escalating issues, and ensuring ASINs remain live, optimized, and compliant.

Key Responsibilities:
  • Own case submissions in Amazon Seller Central related to listing suspensions, policy violations, FBA issues, and other backend challenges.
  • Act as the go-to expert for backend resolution - ensuring swift reinstatement of listings and minimizing downtime.
  • Maintain organized case history, track response timelines, and follow through on escalations.
  • Collaborate cross-functionally with operations and marketing to ensure all listings meet Amazon's compliance requirements.
  • Support day-to-day brand operations including listing audits, logistics coordination, and customer experience - with special attention to supplement-specific regulations.
Requirements:
  • 2+ years of experience managing Seller Central backend issues - ideally within the supplement, wellness, or health category.
  • Demonstrated success resolving complex cases, reinstating ASINs, and navigating Amazon's internal processes.
  • Strong knowledge of supplement regulations, compliant claims language, and Amazon's restricted products policy.
  • Highly detail-oriented with excellent written communication and follow-through skills.

About This Role: As a Backend Specialist, you will play a critical role in maintaining the integrity of our product listings. Your expertise in backend resolution and case management will ensure that our products remain live, optimized, and compliant with Amazon's policies.

What We Offer: In addition to the opportunity to work on complex backend issues, we offer a dynamic and supportive team environment. You will have the chance to collaborate with operations and marketing teams to drive business growth and improve customer experience.

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