Performance Improvement Specialist

3 days ago


Manila, National Capital Region, Philippines Private Advertiser Full time

**Job Description:**

We are seeking a highly motivated and experienced Tele Collections Supervisor to join our team. The successful candidate will be responsible for leading a team of Tele Collections Associates and driving their performance and productivity.

**Key Responsibilities:

  1. Oversee and drive a team of Tele Collections Associates to achieve collection targets and goals.
  2. Develop and implement effective strategies to improve team performance and productivity.
  3. Collaborate with the Tele Collection Manager to determine new strategies, procedures, or policies for improving the section's performance.
  4. Mentor and coach team members to improve their skills and knowledge.

**Requirements:

  • College graduate in Business, Finance, Accounting, or a related field with relevant work experience.
  • At least 5 years relevant experience in financial institutions, particularly in Collection, Banking, or a related field.
  • Excellent leadership and communication skills.


  • Manila, National Capital Region, Philippines Cebu Pacific Air Full time

    Role SummaryCebu Pacific Air is seeking a skilled Performance Improvement Specialist to join its customer experience team. As a key member of this team, you will be responsible for analyzing performance data, identifying areas for improvement, and developing strategies to address these gaps.Key AccountabilitiesConduct data analysis to identify performance...


  • Manila, National Capital Region, Philippines Conduent Full time

    About the RoleWe are seeking an experienced Operations Performance Improvement Specialist to join our team. As a key member of our operations team, you will be responsible for analyzing operational metrics and customer satisfaction scores to identify trends and areas for improvement.Key Responsibilities:Review and analyze operational metric results and...


  • Manila, National Capital Region, Philippines M&C Saatchi Performance Full time

    We're looking for a skilled Media Executive to join our fast-growing team in the Philippines. As a key member of our team, you'll be responsible for planning and executing performance campaigns on digital media. If you have prior experience working with mobile media, we'd love to hear from you!About the RoleIn this role, you'll work closely with senior...


  • Manila, National Capital Region, Philippines Total Information Management Corp. Full time

    Operations Sales Specialist Role:We are looking for a highly motivated and experienced Operations Sales Specialist to join our team. As an Operations Sales Specialist, you will be responsible for analyzing sales processes, tracking performance metrics, and collaborating with various departments to ensure the effective execution of sales...


  • Manila, National Capital Region, Philippines PL Aguila Manufacturing, Inc. Full time

    Key ResponsibilitiesThe Sales Enablement Specialist role involves a combination of sales support, training, process optimization, and technology implementation to drive efficiency in sales operations.Main DutiesSales Trend Analysis – Analyze sales trends, product demand, and revenue performance to support business decisions.Consumer Behavior Insights –...


  • Manila, National Capital Region, Philippines Aboitiz Power Full time

    About the JobJob Title:Strategy, Risk and Performance SpecialistID: 2534Location: TaguigCompany: Aboitiz Power, Inc.Department: Governance, Risk and ComplianceWork Arrangement: HybridWe are looking for a highly motivated Performance Improvement Specialist - Risk Management to join our team. The successful candidate will be responsible for analyzing data to...


  • Manila, National Capital Region, Philippines Shopee Full time

    Job DescriptionThe Area Manager role requires a highly organized and innovative individual with excellent leadership and communication skills. The ideal candidate will have at least 5 years of experience in logistics, preferably in FMCG or 3PL, and a proven track record of improving organizational performance.Key AccountabilitiesManage the performance of hub...


  • Manila, National Capital Region, Philippines LexisNexis Risk Solutions Full time

    About LexisNexis Risk SolutionsWe are a global leader in data analytics and risk management, dedicated to helping organizations make informed decisions and mitigate risks.Job SummaryWe are seeking a talented Sales Effectiveness Analyst III to join our sales enablement team. As a key contributor, you will drive productivity improvements and deliver actionable...


  • Manila, National Capital Region, Philippines SSG Full time

    Role OverviewThe Quality Assurance Supervisor plays a critical role in ensuring excellent customer experience at SSG. As part of the team, you will be responsible for leading Quality Analysts, developing quality assurance strategies, and conducting call audits. This role requires strong leadership skills, analytical thinking, and effective communication. If...


  • Manila, National Capital Region, Philippines Robinsons Supermarket Corporation Full time

    Robinsons Supermarket Corporation is looking for a highly motivated Performance Improvement Consultant to drive employee performance and growth.Key Responsibilities:Needs Analysis: Conduct job analyses, performance reviews, and assessments to identify areas for improvement.Solution Implementation: Collaborate with leaders and stakeholders to implement...


  • Manila, National Capital Region, Philippines Conduent Full time

    Job Description:We are seeking a Performance Improvement Professional to join our team at Conduent. In this role, you will be responsible for analyzing performance data and developing strategies to improve operational efficiency.Analyze Performance Data: You will use your analytical skills to examine performance data and identify areas for...


  • Manila, National Capital Region, Philippines TASQ Staffing Solutions Full time

    Job Summary:We are seeking a skilled Process Improvement Specialist to join our team at TASQ Staffing Solutions. As a Process Improvement Specialist, you will be responsible for identifying opportunities for improvement and implementing changes that enhance our BPO operations.This is an exciting opportunity to work with a dynamic team of professionals who...


  • Manila, National Capital Region, Philippines Ubiquity Full time

    Job OverviewThe Real Time Analyst is responsible for delivering and managing KPIs or SLAs, monitoring real-time queue and agent performance, and implementing strategies to enhance productivity and operational effectiveness. This role requires strong analytical and problem-solving skills, excellent communication skills, and the ability to work in a fast-paced...


  • Manila, National Capital Region, Philippines Cognizant Technology Solutions Philippines Inc. Full time

    Responsibilities:The successful candidate will be responsible for:Leading a team of customer service representatives to achieve exceptional customer experienceProviding guidance and support to ensure high-quality service deliveryConducting regular employee engagement activities to boost morale and motivationDeveloping and implementing process improvements to...


  • Manila, National Capital Region, Philippines SPX PHILIPPINES INC. Full time

    We are seeking a highly skilled Performance Enhancement Specialist to join our team at SPX Philippines Inc.The Performance Enhancement Specialist will play a crucial role in enhancing the performance of our organization by analyzing current processes and identifying areas for improvement.This role involves developing and implementing solutions to address...


  • Manila, National Capital Region, Philippines Shopee Full time

    About the RoleWe are looking for an experienced and results-driven professional to join our team as a Seller Performance Improvement Manager. In this role, you will be responsible for driving improvements in seller performance by identifying areas of improvement and developing strategies to address them.You will work closely with sellers to understand their...


  • Manila, National Capital Region, Philippines SPX PHILIPPINES INC. Full time

    About the RoleThe Performance Optimization Specialist will be responsible for analyzing and improving business processes, identifying areas of inefficiency, and implementing changes to increase productivity and reduce costs.


  • Manila, National Capital Region, Philippines Infor Inc. Full time

    Infor Inc. is looking for a Performance Improvement Consultant to drive business growth and operational efficiency by analyzing business processes, identifying areas for improvement, and implementing solutions.Responsibilities include:Conducting thorough analysis of business processes and workflows to identify inefficiencies and recommend...


  • Manila, National Capital Region, Philippines Hua Yang Electronics Enterprises Corp Full time

    We are seeking a Sales Performance Improvement Manager to join our team at Hua Yang Electronics Enterprises Corp.About the RoleThe successful candidate will have a minimum of 1-3 years experience in e-commerce or related fields and a diploma in a relevant field. They will be responsible for analyzing sales data, developing and implementing marketing...


  • Manila, National Capital Region, Philippines Shopee Full time

    Hub Operations PositionThe Hub Performance Improvement Officer will be responsible for analyzing and improving operational efficiency across our network of hubs. This role requires a strategic thinker who can drive change and implement process improvements to enhance overall productivity.Main responsibilities:Analyzing hub performance data to identify areas...