Performance Improvement Specialist
3 days ago
**Job Description:**
We are seeking a highly motivated and experienced Tele Collections Supervisor to join our team. The successful candidate will be responsible for leading a team of Tele Collections Associates and driving their performance and productivity.
**Key Responsibilities:
- Oversee and drive a team of Tele Collections Associates to achieve collection targets and goals.
- Develop and implement effective strategies to improve team performance and productivity.
- Collaborate with the Tele Collection Manager to determine new strategies, procedures, or policies for improving the section's performance.
- Mentor and coach team members to improve their skills and knowledge.
**Requirements:
- College graduate in Business, Finance, Accounting, or a related field with relevant work experience.
- At least 5 years relevant experience in financial institutions, particularly in Collection, Banking, or a related field.
- Excellent leadership and communication skills.
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