Sales Service Excellence Professional

6 days ago


Cavite City, Calabarzon, Philippines Schneider Electric Gruppe Full time

Job Summary

We are seeking a highly skilled Inside Service Sales Associate to join our team at Schneider Electric Gruppe. As a key member of our Inside Sales team, you will be responsible for delivering exceptional customer experiences and generating commercial value for our business.

Key Responsibilities

  • Prepare and distribute sales leads and send notifications to internal and/or external customers
  • Assist in funnel management for NAM ISSR and keep it accurate by sending follow-up emails to end customers and partners
  • Oversee the process for service requests, ensuring they are created and communicated to partner and customer
  • Identify duplicate accounts and opportunities in bFS and work with the team to clean data
  • Execute internal administrative requests from Key Account Managers, including building master agreements, data cleansing, account registration, and more
  • Provide other duties as assigned by the NAM Inside Service Sales Manager and Manager of Philippines Service Sales Team

Requirements

  • Bachelor's degree in any 4-year course
  • Prior sales or customer service experience is a plus
  • Basic knowledge of Schneider Electric portfolio and strong customer relations in Manufacturing segment are a plus
  • Excellent English communication & interaction skills
  • Prior experience in Services and recurring maintenance contracts is a key differentiator
  • Be digital savvy and knowledgeable about MS Office applications


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