Sales Service Excellence Professional
6 days ago
Job Summary
We are seeking a highly skilled Inside Service Sales Associate to join our team at Schneider Electric Gruppe. As a key member of our Inside Sales team, you will be responsible for delivering exceptional customer experiences and generating commercial value for our business.
Key Responsibilities
- Prepare and distribute sales leads and send notifications to internal and/or external customers
- Assist in funnel management for NAM ISSR and keep it accurate by sending follow-up emails to end customers and partners
- Oversee the process for service requests, ensuring they are created and communicated to partner and customer
- Identify duplicate accounts and opportunities in bFS and work with the team to clean data
- Execute internal administrative requests from Key Account Managers, including building master agreements, data cleansing, account registration, and more
- Provide other duties as assigned by the NAM Inside Service Sales Manager and Manager of Philippines Service Sales Team
Requirements
- Bachelor's degree in any 4-year course
- Prior sales or customer service experience is a plus
- Basic knowledge of Schneider Electric portfolio and strong customer relations in Manufacturing segment are a plus
- Excellent English communication & interaction skills
- Prior experience in Services and recurring maintenance contracts is a key differentiator
- Be digital savvy and knowledgeable about MS Office applications
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