Senior Pharmacy Operations Manager

2 days ago

Pasig, National Capital Region, Philippines beBeePharmacist Full time ₱4,000,000 - ₱8,000,000
Key Responsibilities

The Pharmacy Operations Manager plays a pivotal role in overseeing the daily activities of the pharmacy, ensuring seamless execution of operations and customer service. Their primary objective is to maintain high standards of professionalism while adhering to regulatory requirements.

Responsibilities Include:
  • Supervising sales performance in health categories and developing strategic action plans to meet sales targets and enhance profitability.
  • Implementing consistent brand standards when interacting with customers and ensuring compliance with all regulatory prerequisites.
  • Overseeing functions for digitally enabled services.
  • Supporting senior management in managing regulatory compliance, including inventory and till management, to minimize shrinkage.
  • Supporting senior management in monitoring and controlling store expenses, recommending measures to enhance productivity and profitability.
  • Adhering to health protocols and implementing crisis management plans to ensure a safe environment.
  • Establishing relationships with lessors for better communication and coordination to support business needs.
  • Sustaining team engagement and performance through coaching, counseling, motivating, and disciplining employees.
Success Depends On:
  • Demonstrating analytical skills to monitor and evaluate online and offline initiatives, propose solutions, and track progress.
  • Managing and monitoring brand standards, handling customer feedback, and escalating complex complaints appropriately.
  • Practicing ethical and legal standards of the profession.
  • Analyzing store profitability and implementing cost optimization measures to maximize productivity.
  • Identifying gaps, monitoring compliance, and coaching on retail standards to improve efficiency.
  • Benchmarking retail practices and building relationships with partners and organizations.
  • Delegating tasks effectively, training staff on selling techniques and operational skills, and maintaining team motivation.

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