
Senior Customer Relationship Manager
3 days ago
About our dynamic and innovative Tech E-commerce Group, we operate multiple direct-to-consumer brands in the intimate apparel and beauty sectors with a focus on data-driven strategies to scale our businesses.
Our VisionWe foster a culture of collaboration innovation and continuous learning believing in investing in our people providing them with the support and development opportunities they need to grow both personally and professionally.
The RoleWe are seeking a Customer Care Team Leader a position focused on Subscription and Loyalty driving sales growth and enhancing customer retention by providing leadership guidance and strategic direction to teams.
- Optimize sales performance and build strong customer relationships.
- Achieve organizational goals related to revenue generation and customer satisfaction.
- Lead and manage team members effectively.
- Monitor different scopes and lead indicators closely.
- Demonstrate problem-solving skills and confidence when facing challenges.
- Maintain a continuous learning and growth mindset.
We offer a collaborative work environment opportunities for growth and development a safe space to be yourself and a commitment to diversity equity and inclusion.
We've been recognized as one of the Top 25 Companies for Remote Workers.
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