Senior Operations Coordinator
2 weeks ago
About Us:
Your Go to Recruiter is a leading recruitment agency dedicated to connecting top talent with exciting opportunities.
Job Description:
We are seeking a highly skilled and experienced Senior Operations Coordinator to join our team. The successful candidate will be responsible for ensuring the smooth day-to-day operations of our business, including coordinating with teams, managing assets, and providing exceptional client service.
Key Responsibilities:
1. Documentation Management:
* Oversee the meticulous organization of project documentation, including filing installation photos, shipping documents, product warranties, service agreements, delivery receipts, ocular reports, and maintenance schedules.
* Ensure that all records are accurate and accessible.
2. Coordination with Teams and Scheduling:
* Collaborate with the operations manager, project managers, installation teams, and contractual laborers to facilitate timely executions to meet client needs.
* Ensure effective communication throughout the after-sales process, including job order preparation, team and vehicle assignments, and budget preparation.
3. Assets Management:
* Ensure that the warehouse, tools, vehicles, and equipment owned by the company are properly tracked, inventoried, and maintained in top quality.
4. Client Liaison:
* Serve as the secondary point of contact (after the operations manager) for clients post-project, addressing inquiries, resolving issues, and preparing requirements for the installation team to execute work onsite.
5. Materials Outsourcing:
* Maintain and update a database of reliable suppliers for equipment and raw materials needed for each project.
6. Tracking and Liquidation of Expenses:
* Be responsible for creating, tracking, and documenting payment requests and expense liquidations.
7. Managing Deliveries:
* Plan and organize incoming shipment deliveries to clients, including ocular of the staging area onsite, preparing delivery receipts and packing lists, organizing the delivery teams, and renting necessary equipment needed for unloading (e.g., forklift).
Salary: $60,000 - $80,000 per year, depending on experience.
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