Customer Support Representative Position

1 week ago


Mandaluyong City, National Capital Region, Philippines beBeeCustomerSupport Full time ₱880 - ₱4,550
Customer Support Specialist

We are seeking a talented Customer Support Specialist to join our team. As a key member of our customer-facing department, you will be responsible for providing top-notch support to our customers through various communication channels, including phone, email, and chat.

Job Responsibilities:
  • Respond to customer inquiries in a timely and professional manner.
  • Provide solutions to customer issues and concerns, escalating complex problems to management as needed.
  • Utilize problem-solving skills to resolve customer complaints and issues efficiently.
  • Collaborate with internal teams to ensure seamless customer experience.


Requirements:
  • Associate's/Bachelor's Degree
  • Minimum 1 year previous sales/customer service experience
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Basic computer skills and familiarity with CRM software


Benefits:
  • Opportunity to grow and develop within the company
  • Competitive salary and benefits package
  • Professional development opportunities
  • Collaborative and dynamic work environment


Other Opportunities:
  • Training and development programs to enhance your skills
  • Challenging projects that allow you to grow professionally
  • Recognition and reward for outstanding performance




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