
Client Relationship Coordinator
24 hours ago
Job Title: Client Relationship Coordinator
OverviewAs a key member of our team, you will be responsible for managing client relationships and ensuring seamless project coordination.
Key Responsibilities:- Act as the primary contact for existing clients, handling requests, resolving issues, and maintaining satisfaction levels.
- Coordinate scheduling by relaying service requests and confirming details with clients.
- Prepare and format proposals for turnover and renovation services, securing approvals from leadership.
- Track project status and provide timely, accurate updates to clients.
- Maintain records of POs, invoices, and scheduling in platforms like BuilderTrend.
- Document workflows (daily, monthly, annual) to support onboarding and standardization.
- Complete recurring tasks such as weekly emails consistently and on schedule.
- Communication Skills: Clear, professional, and confident in both client and team interactions.
- Organized: Able to manage multiple projects while keeping details accurate and up to date.
- Reliable & Accountable: Consistently follows through, meets deadlines, and takes ownership of responsibilities.
- Adaptable Under Pressure: Stays calm, prioritizes effectively, and adjusts quickly to feedback.
- Tech-Savvy: Comfortable learning and using platforms such as BuilderTrend, WhatsApp, and Excel.
- Interpersonal Skills: Builds and maintains positive relationships with clients.
- Experience: General work experience required; background in account management or sales is a plus.
- Impact: Play a pivotal role in client success and internal operations, helping drive projects from start to finish with excellence.
- Culture: Join a team that thrives under structure, values initiative, and rewards reliability and resilience.
- Enjoy flexible working arrangements and competitive remuneration packages.
- Opportunities for career growth and professional development.
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