Customer Service Team Lead

1 day ago


Davao City, Davao, Philippines Apollo Technologies, Inc. Full time

At Apollo Technologies, Inc., we are seeking a highly skilled Customer Service Supervisor to lead our team in delivering exceptional customer experiences.

The ideal candidate will have a proven track record of success in customer service, with a strong background in leadership and management. They will be responsible for motivating and guiding their team to achieve outstanding results, while also providing top-notch support to customers.

We are looking for someone who is passionate about customer satisfaction, has excellent communication skills, and can effectively analyze data to identify areas for improvement. The successful candidate will also possess strong interpersonal skills, be adaptable to changing customer needs, and have experience working in the BPO industry or telecommunications sector.

This is a full-time position requiring an 8-hour shift, Monday through Friday, with the ability to commute to Davao City or relocate before starting work. A bachelor's degree in business, management, or a related field is required, along with at least 5 years of experience in customer service or a related role, and 5 years in the Telco/ISP industry.



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