Customer Service Team Member

1 month ago


Davao City, Davao, Philippines Sixeleven Global Services Full time
Job Overview:
We're looking for friendly and motivated individuals to join our team as Customer Service Representatives. No experience is needed—just a positive attitude and a willingness to learn.
You'll help our customers by answering questions, solving problems, and ensuring they have a great experience.

Responsibilities:
• Answer customer calls and chats to assist with questions or issues about products or services.
• Provide helpful solutions and ensure customer satisfaction by resolving customer concerns in a timely manner.
• Work with team members to address customer complaints and find suitable solutions.

Qualifications:
• High school diploma or equivalent is required.
• Good communication skills (speaking and writing) are essential for effective customer interactions.
• Basic computer skills are necessary for navigating our systems and tools.
• A patient, friendly, and helpful attitude is vital for providing excellent customer service.
• Willingness to work in shifts (if required) is also beneficial.

Paid Training:
As a valued member of our team, you'll receive comprehensive training to equip you with the necessary skills and knowledge to excel in your role.

Growth Opportunities:
We offer room for growth and development within our company, allowing you to advance your career and take on new challenges.

Competitive Salary & Benefits:
Our competitive salary and benefits package ensures that you're rewarded for your hard work and dedication.
Additionally, our supportive team environment fosters collaboration and teamwork, helping you succeed in your role.
Estimated annual salary: $40,000 - $60,000 depending on location and experience.

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