
Business Transformation Specialist
4 days ago
We help businesses unlock smarter ways of working by combining people, process, and automation. Our purpose is to remove complexity, improve performance, and drive intelligent transformation.
As a vital member of our team, your role will achieve and exceed individual and team targets while building and maintaining customer relationships.
Our organization values curiosity, entrepreneurship, intent, and learning. To perform this job successfully, you must be able to satisfy essential functions with reasonable accommodations.
All candidates must meet the requirements of the role with applicable accommodations.
Key Responsibilities- Lead discovery sessions to understand existing and desired business processes.
- Assist clients in optimizing application platform use via workflow guidance or identifying automation, monitoring, and integration opportunities.
- Promote consistent design and best practice methodologies to solve problems across multiple stakeholders.
- Deliver high-quality documentation of client requirements and design specifications for implementation.
- Provide tailored training on primary and secondary platforms.
- Work closely with departments including Product Development, Data Services, and Analytics.
- Produce deliverables on primary and secondary platforms.
- Manage escalations and expectations for clients and internal personnel.
- Communicate effectively with colleagues, clients, and vendors.
- Integrated risk management, safety, or healthcare background with database design and platform configuration knowledge.
- 2+ years of technical work experience creating and documenting business use cases, specifications, and documentation.
- Bachelor's degree in information systems, risk management, or a related field.
- Ability to translate business requirements into written technical specs.
- 2+ years of Risk Management, Safety, or Healthcare experience.
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