
Remote Operations Manager
3 days ago
We are seeking a highly skilled Production Coordinator to oversee and manage the day-to-day operations of our team.
This role is responsible for tasks related to purchasing, production, and operations. The ideal candidate will have strong organizational and time management skills, excellent problem-solving and analytical skills, and a customer-centric approach.
Main Responsibilities:
- Monitor orders and ensure accurate documentation of order confirmations and vendor emails.
- Issue Purchase Orders (POs) to suppliers with correct client artwork files.
- Communicate with clients using email templates for order updates and logistics.
- Coordinate shipping and freight arrangements, providing customers with shipment tracking numbers and monitoring shipping reports.
- Maintain accurate and up-to-date client and vendor files and databases.
- Add products to digital catalogs, ensuring accurate pricing and product details.
Requirements:
- Bachelor's degree in Marketing, Communications, or Business Administration.
- 1-2 years of direct Promotional, Customer Service, or Order Management experience.
- Strong verbal and written communication skills in English.
- Ability to work overnight shifts or within US operating hours.
- Proficient in Microsoft and Google applications, with basic exposure to Adobe Creative Suite.
- Demonstrated ability to prioritize and manage multiple projects under tight deadlines.
Key Skills:
- Excellent organizational and time management skills.
- Strong analytical and problem-solving skills.
- Customer-centric approach with excellent communication skills.
- Able to work independently and as part of a team.
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