Sales Risk Specialist

3 days ago

Pulong Santa Cruz, Calabarzon, Philippines beBeeRisk Full time ₱600,000 - ₱1,200,000

Role Overview

The Compliance Analyst plays a vital role in our team, serving as a departmental compliance lead. This position requires an advanced understanding of risk evaluation and internal processes to inspect and report sales issues.

Key Responsibilities

  • Identify and investigate potential risks by employees, ensuring discrete, objective investigations and consistent recommendations across multiple lines of business.
  • Contribute to and help develop policies, standards, and required practices for employees at all levels.
  • Support creation of training and documentation around policies, standards, and practices.
  • Partner with product launches to identify potential risky or fraudulent behavior and provide proactive solutions.
  • Ensure inspections are conducted and completed in accordance with Compliance standards.
  • Review and analyze Compliance data to identify trends, provide recommendations, and facilitate ongoing feedback with both internal and external teams.
  • Deliver insights to partners and stakeholders to drive initiatives and improve performance.
  • Research customer history through multiple systems as a result of non-compliant allegations or customer complaints to identify and recommend appropriate action.
  • Understand and stay up to date on fraud/risk prevention processes and procedures organizationally and facilitate internal knowledge sharing.
  • Develop and maintain relationships with internal fraud teams and stakeholders, ensuring strong partnerships and collaboration.
  • Facilitate compliance knowledge sharing and learning sessions with cross-functional partners.
  • Demonstrate core values and leadership principles.
  • Model leadership principles and provide mentorship to internal and external sales support teams.

Required Skills and Qualifications

  • Ability to handle sensitive data and discussions in a professional and discreet manner.
    • Exceptional analytical and quantitative skills and attention to detail.
    • Strong problem-solving skills.
    • Communication and collaboration skills to enable work with all levels of the organization.
    • Ability to work independently.
    • Professional individual with a strong work ethic and a demonstrated team player.

Desired Qualifications

  • Bachelor's degree or 5+ years of experience in call center or Field environment.
  • Microsoft Office suite.
  • Advanced Excel with 2+ years of experience, including but not limited to, VLOOKUP and Pivot Tables & Charts (preferred).
  • Compliance and Risk Management experience (preferred).
  • Power BI knowledge (preferred).
  • Project/program/stakeholder management experience (preferred).

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