Technical Support Engineer

5 days ago

Pulong Santa Cruz, Calabarzon, Philippines BAUEROV SYSTEM INDUSTRIES INCORPORATED Full time ₱1,440,000 - ₱3,000,000 per year

Technical Sales Engineer

A Technical Support Engineer with knowledge in fire protection systems typically needs a mix of technical expertise, sales acumen, and customer service skills.

1. Technical Support:

  • Collaborate with the sales team to provide technical support and information during the sales process.
  • Respond to customer inquiries and provide data on products, installation, and maintenance procedures.
  • Assigned in Sales and Marketing Department

2. Needs Analysis:

  • Assess customer requirements and recommend appropriate fire safety solutions, ensuring compliance with relevant codes and standards (e.g., NFPA, local regulations).
  • Conduct site visits and risk assessments to identify potential fire hazards and recommend suitable fire protection systems.

3. Product Knowledge:

  • Maintain in-depth knowledge of our product range, including fire alarms, suppression systems, sprinkler, kitchen fire suppression system and FM200.
  • Stay updated on industry trends, new technologies, and competitor offerings.

4. Proposal Development:

  • Prepare and present detailed technical proposals, bids, and quotations tailored to client specifications.
  • Collaborate with engineers and project managers to ensure solutions meet technical and budgetary requirements.

5. Customer Education:

  • Develop technical content for customer-facing documentation and engagement thru social media, including manuals and installation.

6. Customer Relationship Management:

  • Build and maintain strong relationships with clients, contractors, and key decision-makers in target markets.

Requirements:

· Bachelor's degree in mechanical engineering (Licensed) .

· Certifications in fire protection systems (e.g., NFPA standards, local fire codes) can be an advantage.

· With knowledge or experience in fire life safety system – FDAS, AFSS, KFSS & FM200.

· Experience in preparing proposals, quotations, and technical presentations.

· Ability to collaborate with marketing teams to align technical content with branding.

· Strong customer service

· Must Know how to drive.

Job Type: Full-time

Pay: Php20, Php25,000.00 per month

Benefits:

  • Company events
  • Paid training
  • Pay raise
  • Promotion to permanent employee

Work Location: In person

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