Vehicle Repair Specialist

1 day ago

Caloocan City, National Capital Region, Philippines beBeeCustomerService Full time $36,000 - $54,000

Job Summary

The Warranty Coordinator is a key role within our organization, responsible for managing warranty claims and providing technical solutions to minimize vehicle repair time.

 

This position requires strong communication and interpersonal skills, with an empathetic approach to dealing with customer expectations and conflict.

 

The ideal candidate will have a mechanical trade qualification or similar, as well as diploma or certificate-level qualifications in business or tourism. At least 1-2 years of guest services or customer service experience is also required.

 

The successful applicant will be responsible for:

  • Managing warranty claims and resolving customer issues in a timely and efficient manner.
  • Providing technical solutions to minimize vehicle repair time and reduce costs.
  • Developing and maintaining effective relationships with customers and stakeholders.
  • Collaborating with cross-functional teams to achieve business objectives.

 

We are looking for a highly skilled and motivated individual who can provide excellent customer service and support to our clients. If you have a passion for delivering exceptional results and a commitment to excellence, we want to hear from you.

 

Key Responsibilities:

  • Warranty Claims Management
  • Technical Solutions Development
  • Customer Relationship Building
  • Cross-Functional Collaboration

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