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Chief System Insight Specialist
2 weeks ago
We are seeking a skilled Observability Professional to improve monitoring, logging, and alerting capabilities across systems, applications, and cloud infrastructure.
This role is critical in enhancing system reliability, availability, and performance by providing visibility into complex distributed environments.
The ideal candidate has experience implementing observability tools and best practices in cloud-native and hybrid environments, with a strong foundation in infrastructure monitoring, APM (Application Performance Monitoring), and log analytics.
Key Responsibilities:- Design, implement, and maintain observability frameworks across systems, services, and infrastructure.
- Deploy and configure monitoring tools to ensure visibility into application and system health.
- Work closely with cross-functional teams to define Service Level Objectives (SLOs), Service Level Agreements (SLAs), and alerts for proactive incident management.
- Develop dashboards, custom metrics, and synthetic monitoring for real-time performance insights.
- Support root cause analysis and post-incident reviews with actionable monitoring data.
- Automate alerting and anomaly detection to reduce mean time to detect (MTTD) and mean time to resolve (MTTR).
- Establish observability standards and best practices across development and operations teams.
- Provide support for integration of monitoring into Continuous Integration/Continuous Deployment (CI/CD) pipelines and deployment workflows.
Requirements:
- Bachelor's degree in Computer Science, Information Technology, or related field.
- 3-5 years of experience in systems monitoring, observability, or Site Reliability Engineering (SRE) within enterprise or cloud environments.
- Hands-on experience with observability platforms like Grafana, Prometheus, ELK, Datadog, AppDynamics, or similar tools.
- Solid understanding of cloud services (AWS, Azure, or GCP), container orchestration (Kubernetes), and microservice architectures.
- Proficiency in scripting (Python, Bash, etc.) and infrastructure-as-code (Terraform, Ansible) is a plus.
- Familiarity with log aggregation, APM tools, distributed tracing, and alerting configurations.
- Strong analytical and troubleshooting skills, with an ability to interpret system metrics and logs effectively.
- Excellent communication and collaboration skills in cross-functional teams.