Senior Online Research Coordinator

1 day ago


Las Piñas, National Capital Region, Philippines beBeeMultiskilled Full time $8,000 - $10,400

Our company specializes in global healthcare research solutions. We provide comprehensive recruitment and support services across various sectors.

As a leader in digital market research, we conduct thousands of online interviews annually using QualStage technology to replicate high-quality in-person research experiences.

The role of the Qualitative Interview Host involves day-to-day call management of market research studies.

The successful candidate will be responsible for:

  • Contacting technical platform users for support
  • Assessing user technical support needs
  • Preparing respondents for scheduled interviews
  • Facilitating interview start times and providing troubleshooting support as needed
  • Supporting moderator and interpreter trainings
  • Triaging issues and communicating with the product team
  • Documenting technical issues and resolutions
  • Staying up-to-date on product features and enhancements

The ideal candidate will possess:

  • Bachelor's degree or equivalent work experience
  • Multilingual skills in languages such as French, German, Italian, Spanish, Portuguese, or Chinese
  • Experience supporting customers with qualitative online platforms
  • Strong knowledge of operating systems, internet browsers, and mobile devices
  • Excellent communication and interpersonal skills
  • Able to communicate technical steps simply and effectively


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