Multilingual Call Center Specialist

2 weeks ago

Taguig, National Capital Region, Philippines beBeeCustomer Full time ₱100,000 - ₱120,000
Customer Service Representative Job Summary

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to customers in both Spanish and English.

This is an exciting opportunity to work in a dynamic environment where you can utilize your strong communication skills and bilingual abilities to deliver outstanding results.

As a Customer Service Representative, you will be the face of our company, interacting with customers through phone, email, or chat. You will provide clear and accurate information, resolve customer complaints, and ensure that every interaction is positive and memorable.

Key Responsibilities:
  • Manage customer inquiries and resolve issues in a timely and professional manner.
  • Provide clear and concise information to customers in both Spanish and English.
  • Utilize strong problem-solving skills to resolve complex customer issues.
  • Work effectively in a team environment to achieve business objectives.
Requirements:
  • Bilingual fluency in Spanish and English (spoken and written).
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • High school diploma or equivalent required.
What We Offer:
  • HMO coverage plus dependent coverage.
  • Dental coverage worth ₱5,000.

Join us today and take the first step towards a rewarding career as a Customer Service Representative

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