Warehouse Operations Manager

4 weeks ago

San Fernando, Central Luzon, Philippines Fast Services Corporation Full time

Major Function

The Warehouse Operations Manager assists the Senior Manager in contributing to the growth of Fast Services Corporation in terms of profitability and societal contribution through effective planning, organizing, leading, and controlling operational activities. The role involves developing and improving the lives of employees and future leaders both inside and outside the work environment.

Duties and Responsibilities

  1. Ensure projects planned for short, medium, and long term are completed and delivered on time.
  2. Equip direct reports with operational planning skills for daily and medium-range projects.
  3. Plan and establish clear timetables for long-term and strategic projects.
  4. Develop staff to handle long-term and strategic projects.
  5. Ensure teams are efficient and well-structured to meet or exceed Business Result Targets, discussing operational constraints daily for timely resolution.
  6. Conduct daily Level 2 meetings to manage operational performance and problem-solving.
  7. Review operational processes and standards quarterly to ensure optimal service rates.
  8. Continuously train Level 1 members to become Team Leaders, aligning with TNA requirements for organizational performance improvement.
  9. Align the organization and client's Visions, Values, and Goals, ensuring they are understood by the entire team and reflected in daily operations.
  10. Ensure each team or department understands their contribution to overall Business Results.
  11. Develop staff in leadership and influencing skills to attain Business Result Targets.
  12. Control and improve critical areas that could cause company losses.
  13. Maintain Standard Operating Procedures to prevent operational losses due to negligence.
  14. Achieve targets set in the Client Major Scorecard.
  15. Ensure compliance with the Master Plan managed by the Site.
  16. Meet SLAs for Admin or Support Teams in Alabang.
  17. Deliver outputs skillfully with optimal staffing levels.
  18. Minimize costs and expand the business.
  19. Align all workforce activities with the company's Vision, Mission, and Values.
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