Technical Support Specialist for AI Development Environments

18 hours ago

Cagayan de Oro, Northern Mindanao, Philippines beBeeDevelopment Full time ₱500,000 - ₱700,000
AI Agentic Development Platform Support Engineer

We are seeking a highly skilled and motivated individual to support our AI agentic development platform.

  • Investigate and troubleshoot user-reported issues related to the AI development environment.
  • Provide technical assistance to users building full-stack applications using React frontend and Python/FastAPI backend.
  • Reproduce bugs, analyze stack traces, and identify possible root causes.
  • Research and understand technical problems encountered by non-technical users.
  • Communicate solutions clearly to both technical and non-technical stakeholders.
Required Skills and Qualifications
  • At least one year of experience with React.js in a modern JavaScript/TypeScript development environment.
  • Strong problem-solving and debugging skills.
  • Good communication skills; English language proficiency at level B2 or higher.
  • Ability to work flexible schedules including night shifts and occasional holidays.
  • Willingness to visit office in emergency situations (rare).
  • Comfortable using tools like Git, terminal, browser developer tools, etc.
Benefits
  • Competitive compensation package.
  • Long-term opportunity in a fast-growing tech company.
  • A professional team environment.
  • Paid time off.
  • Remote work setup with rare office visits.
  • Opportunities to work on cutting-edge AI development tools.

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