Sales Operations Specialist

1 week ago


Las Piñas, National Capital Region, Philippines Mach Union Laboratories, Inc. Full time

About Us

Mach Union Laboratories, Inc. is a dynamic organization seeking an exceptional Sales Operations Specialist to join our team.

Salary: $60,000 - $80,000 per year

Job Description

We are looking for a skilled and organized individual to manage customer requirements, ensure full customer satisfaction, and maintain organized sales records.

Key Responsibilities:

  • Manage customer requirements and ensure full customer satisfaction by offering alternative methods available in the absence of the specific method asked by the customer.
  • Ensure adequacy of sales-related services and materials.
  • Maintain organized sales records and prepare reports.
  • Support managers, supervisors, engineers, and executives in day-to-day sales and escrow activities through the collection and dissemination of information.
  • Communicate effectively with the sales team and clients.
  • Help in implementing sales strategies.
  • Contribute to customer satisfaction by responding to complaints and giving after-sales services.
  • Establish active communication with sales representatives.
  • Collect and maintain financial and non-financial data.
  • Monitor team's progress.
  • Identify shortcomings and propose improvements.
  • Assist in organizing promotional events.

Requirements

  • Prior experience as a Sales Coordinator (optional).
  • Proficiency in MS Office.
  • Understanding of customer service.


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