Tech Support Specialist
22 hours ago
About Trafilea is a dynamic and innovative Tech E-commerce Group that operates multiple direct-to-consumer brands in the intimate apparel and beauty sectors, focusing on data-driven strategies to scale its businesses. We also have an online community dedicated to promoting body positivity.
Required Skills & Qualifications- Zendesk Certified Administrator (Required)
- Expertise in Zendesk automation, triggers, and queue management
- Experience with Zendesk AI setup and integrations
- Strong analytical and problem-solving skills
- Excellent communication and collaboration abilities
- Proficiency in reporting and presentation creation
- Ability to document workflows and suggest process improvements
- Opportunity to work with world-class talents in a dynamic environment
- Growth and development opportunities both professionally and personally
- A safe, inclusive space that values diversity, equity, and inclusion
- Openness to new ideas and initiatives
- Comprehensive benefits package including remote work, 15 paid holidays, learning subsidies, and more
We foster a culture of collaboration, innovation, and continuous learning. We invest in our people and provide support and development opportunities for personal and professional growth. Our remote-first approach allows you to work from anywhere in the world, with a diverse and talented team worldwide.
-
Tech Support Specialist
2 weeks ago
Cebu City, Central Visayas, Philippines beBeeSupport Full time ₱150,000 - ₱250,000Job OverviewWe are seeking a Tech Support Specialist to join our team. This role is perfect for individuals who have a passion for technology and helping others.About the RoleThe Tech Support Specialist will be responsible for troubleshooting customer issues and providing solutions in a timely and effective manner.You will work closely with internal teams to...
-
Tech Support Specialist
1 day ago
Mandaue City, Central Visayas, Philippines beBeeSupport Full time $60,000 - $85,000Tech Support SpecialistWe are seeking a highly skilled Tech Support Specialist to join our team. This role is designed to ensure our customers receive exceptional support while our app maintains the highest level of reliability.
-
Tech Support Specialist Role
1 day ago
Cebu City, Central Visayas, Philippines beBeetechnical Full time $7,200 - $7,800Technical Support SpecialistThis role is ideal for those passionate about delivering top-notch technical support to customers. As a Technical Support Specialist, you will be responsible for resolving complex technical issues via phone, email, and chat while maintaining a high level of customer satisfaction.Key Responsibilities:Provide exceptional technical...
-
Tech Infrastructure Specialist
6 hours ago
Cebu City, Central Visayas, Philippines beBeeTechStack Full time ₱3,000,000 - ₱4,500,000Job OverviewA key role for a Tech Stack Specialist is available. This position involves supporting the sales team's growth by handling tech stack related tasks and overseeing our tech infrastructure.Main ResponsibilitiesAssist with onboarding and setting up new accounts and sales reps.Ensure all new sales reps are set up correctly from a tech stack...
-
Tech Support Associate
1 day ago
Cebu City, Central Visayas, Philippines beBeeCustomerSupport Full time $45,000 - $60,000Unlock your potential as a Customer Support Specialist and thrive in a multicultural, multilingual environment.At our company, we're passionate about tech and committed to delivering exceptional customer support. If you share our passion for innovation and excellence, join us as a Customer Support Consultant today!Job DescriptionProvide top-notch customer...
-
Tech Stack Expert
1 day ago
Cebu City, Central Visayas, Philippines beBeeTech Full time ₱500,000 - ₱750,000OverviewWe are seeking a highly skilled Tech Specialist to join our team. In this role, you will support the sales team by handling tech-related tasks, overseeing the tech stack, and working closely with the Director of Sales Ops to meet sales team needs.You will work closely with marketing teams to ensure that our marketing funnels and sales systems are...
-
Tech Support Specialist
1 day ago
Tarlac City, Central Luzon, Philippines beBeeTechnical Full time ₱900,000 - ₱1,200,000About the RoleWe are seeking a skilled Tech Support Specialist to join our team. In this role, you will be responsible for providing top-notch technical assistance to our customers and internal stakeholders.The ideal candidate will have a strong background in desktop hardware and software, as well as excellent analytical and problem-solving skills.As a Tech...
-
Tech Support Specialist
1 day ago
Cebu City, Central Visayas, Philippines beBeeSupport Full time $52,000 - $82,000Technical Support Specialist Job DescriptionThis role is responsible for delivering exceptional customer support and ensuring timely resolution of technical issues. Key responsibilities include:Receiving, triaging, and prioritizing incoming technical support calls from customers.Assessing and prioritizing cases based on urgency, impact, and customer Service...
-
Tech Support Specialist
6 days ago
Cebu City, Central Visayas, Philippines beBeeTechnical Full time ₱600,000 - ₱1,100,000Job SummaryWe are seeking a skilled professional to fill the role of Technical Support Specialist. The ideal candidate will possess strong technical knowledge, excellent communication skills, and the ability to work efficiently in a high-volume call center environment.Key ResponsibilitiesResolve technical issues through calls, chat, and web portal...
-
Tech Support Specialist
23 hours ago
Mandaue City, Central Visayas, Philippines beBeeAdmin Full time ₱6,000,000 - ₱8,000,000Job Opening for Tech-Savvy IT ProfessionalWe're seeking a proactive and experienced IT Systems Administrator to optimize our core technology systems.This pivotal role ensures seamless onboarding/offboarding of users, maintains IT system efficiency, and provides technical support across our network.Key Responsibilities:Manage user onboarding and offboarding...
