IT Support Specialist
5 days ago
We are seeking a skilled IT Support Specialist to provide technical assistance with hardware, software, and networking issues for our employees. The ideal candidate will have strong problem-solving skills, excellent communication abilities, and the ability to resolve issues in a timely manner.
Key Responsibilities- Provide technical support for hardware, software, and networking issues.
- Analyze and troubleshoot problems to determine root cause.
- Develop and implement solutions to resolve issues efficiently.
Requirements:
- Bachelor's degree in Information Technology or a related field (or equivalent work experience).
- Relevant certifications such as CompTIA A+ or Network+ are a plus.
Experience:
- Previous experience in IT support, helpdesk, or a technical support role.
- Familiarity with IT service management tools like ServiceNow or Jira.
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