Customer Service Agent

2 weeks ago


Taguig, National Capital Region, Philippines Nityo Infotech Services Philippines Full time
Nityo Infotech Services Philippines is looking for a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing top-notch support to our clients. Key responsibilities include resolving customer complaints, answering technical queries, and collaborating with our team to deliver exceptional results.

Responsibilities:
• Provide prompt and effective technical support to clients via phone, email, or chat
• Troubleshoot and resolve technical issues in a timely and professional manner
• Collaborate with our team to deliver exceptional customer service
• Stay up-to-date with the latest technology trends and developments

Requirements:
• Bachelor's degree in Computer Science or related field
• At least 6 months of experience in a technical support role
• Excellent communication and problem-solving skills
• Ability to work in a fast-paced environment and adapt to changing priorities

Benefits:
• Competitive salary and benefits package
• Opportunities for professional growth and development
• Collaborative and dynamic work environment

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