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Customer Service Representative

4 weeks ago

Taguig, National Capital Region, Philippines Neks Job Philippines Full time
Customer Service Agent

At Neks Job Philippines, we're looking for a skilled Customer Service Agent to join our team. As a key member of our customer-facing team, you'll play a vital role in delivering exceptional customer experiences.

Key Responsibilities:
  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Provide product and service information to customers, highlighting the benefits and features of our offerings.
  • Upsell and cross-sell products and services to customers, based on their needs and preferences.
  • Maintain accurate customer records, including account information and interaction history.
Requirements:
  • High school graduate or equivalent.
  • At least 1 year of call center experience.
  • Excellent English communication skills.
What We Offer:
  • Competitive salary and benefits package.
  • Opportunities for career advancement and professional growth.
  • A dynamic and supportive work environment.