Remote Call Center Professional

1 week ago


Biñan, Calabarzon, Philippines beBeeCustomer Full time ₱100,000 - ₱120,000

Imagine working with some of the world's most iconic brands as a key member of our team. As a Remote Call Center Representative, you will handle incoming inquiries, proactively reach out to existing customers, and promote new products and services all while delivering exceptional service.

About This Role

The ideal candidate is a natural problem solver who thrives on creating memorable customer experiences. Strong proficiency in English, both written and spoken, is required for this role.

We are seeking highly motivated and dedicated individuals who possess excellent communication skills, strong work ethic, and ability to multitask effectively.

Responsibilities
  • Handle inbound and outbound calls professionally and efficiently
  • Resolve customer issues through effective problem-solving
  • Accurately document interactions

This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset.

Requirements
  • High school diploma or equivalent
  • Previous call center experience
  • Work from home experience
  • Strong command of the English language
  • Typing speed of 20+ WPM
  • Basic proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)
  • Familiarity with Windows operating systems
Benefits

At MCI, your hard work deserves recognition and rewards. Our compensation packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience.



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